FAQ

Learn more and ask questions about your neighborhood's VIP Network

General

What kind of information does the VIP Network support?


Each community has unique needs. Community members join together at Shulé Trainings (VIP service) to find solutions to community needs. Our platform enables them to select the types of information shared on the network. Information topics may include: COVID Safety Education Technology Support Workforce Development




Can I trust the information on the VIP Network?


VIP operates in organized community units. Members from the community work together to verify information. For instance, VIP members receive steps to confirm the accuracy of an input of information shared by other neighbors before it goes live on the G'hood Map (a VIP service platform).




Is my community covered by the VIP Network?


We recently launched the VIP network and currently our network covers three zipcodes in West Philadelphia; 19131, 19139 and 19143. To request VIP coverage for your neighborhood/zipcode, get in touch with us at people@ghood.net




What is the VIP Network?


VIP, a service of the ghood network, is a new model for communities to enhance communication & strengthen sharing of neighborhood information & resources. The Network facilitates “village-building” by identifying, informing, coordinating and amplifying the good deeds and goodwill that have always held together communities. Offering neighbors an infrastructure of 3 services (Shulé, Ghood Map, and SMS) to sustain community communication, post COVID!




How does the VIP Network work?


Using common web conferencing tools and hosting apps and networks to amplify reach and support assistance seeking/ help offering within and beyond neighborhoods of the network, Community Managers of the V.I.P Network will be positioned to identify their own selected "experts", produce trainings and do-it­yourself knowledge to become empowered to be active and informed participants in their own helping, health, healing and hope! Additionally, social distance compliant community outreach will be used to further disseminate information.




Who is a VIP member?


VIP Members are adults of all ages (18+) registered on the VIP Membership Portal villagepower.net They are a group of neighbors desire to enhance communication and support in their local community. VIP members assume four different types of roles. *Some roles offer a small stipend for their public service* VIP ROLES: Community Members Neighbors from the communities with a desire to connect with other neighbors to strengthen their lives and that of the neighborhood. They attend VIP Shulés and have access to a g'hood Map of their community and exchange messages through the network to either find available help or offer help when needed. Information Handlers Volunteers from the community covered by the VIP network. Closely monitoring information exchanged in the VIP platforms, they help to filter and verify information with the help of other VIP Members. Information Handlers take information shared at the Shulé or via SMS to broadcast live on the g'hood map. Trusted Advisors* Local neighbors with a longstanding reputation in their community. They respond to community requests for support and work as a bridge between information handlers and community members to offer and request information from Information Handlers, Community Members, and Community Managers. Community Managers* Higher level coordinators of support and information exchange in the target community. They support all of VIP members, including Information Handlers and Trusted Advisors ensuring that neighbors are effectively receiving the help they need.




Do I have to pay to be a VIP Member?


As a result of the Lenfest Community Information Fund, we offer VIP services at no cost to community members.




Do I have to build the VIP Network myself?


Community members will receive support and training from the ghood network on how to use VIP tools. Organic networks already exist within communities. Neighbors, family and friends naturally look out for one another and share help when needed. The VIP Network offers additional tools to enhance and better coordinate these networks in one place (VIP Membership Portal), allowing the help offered and requested to have greater reach.




What if I have helpful information but don't belong to a VIP Community?


VIP welcomes resources and responses from anywhere, but the help primarily comes from the initial members representing (living or working) in the zip codes of 19131, 19139 and 19143. If you are not a VIP member but want to share helpful information, please contact people@ghood.net to explore possibilities.





Shulé

Can anyone attend a VIP Shulé Training?


Any registered member of the VIP Network (villagepower.net) can RSVP for Shulés in that they are members of communities covered by our network. We currently cover the West Philadlephia zip codes 19131, 19139 and 19143. VIP Shulé attendants are 18+ years old. VIP members may welcome attendance by outsiders, however, community members of the local zipcode (within VIP's network) make up the general attendance of VIP Shulés.




What is a Shulé?


Shulé is a Kiswahili word meaning "school." These are collaborative learning spaces to spark transformative local change. VIP Shulés provide learning exchanges between community stakeholders to prepare VIP Network Community Members to take on the roles of representing and serving their communities in information sharing. Members of the VIP Network and participants in the VIP Shulés learn to organize convenings, create live and interactive maps of community resources, and send messages to facilitate help and support within your community.





SMS

How does the messaging (SMS) feature work?


Community members can send messages to the VIP Network from many sources such as SMS, twitter, and email. Key VIP Network Members are responsible for sifting the messages and verifying information. For example, community members can send send a coded text message to a VIP Network Member (Information Handler) by texting a phone number such as 377789 saying COVID testing at 1433 N Lancaster Ave. Information Handlers will notify Community Managers who will verify the information is accurate before making it public to other community members in the VIP Network.




Will I receive random text messages?


VIP members will only receive messages they initiate around topics of interest. The system does not send unsolicited messages. Members have the option to receive and send out messages. For example, if you are offering educational opportunities* and want this information to reach the VIP Network members of your neighborhood. VIP Members will respond to your message to coordinate interactions between you and other community members. Moreover, If you need help with something, for example, you’re seeking educational opportunities*. You can send your request and as a result you will only receive notifications about Community Members willing to help. *The SMS feature can accomodate various informational topics and is not limited to educational opportunities alone. See the General FAQ section to learn more about other types of information shared in the network.





VIP Members

Who is a VIP member?


VIP members are registered using villagepower.net. They are a group of neighbors desire to enhance communication and support in their local community. They assume four different roles. *Some roles offer a small stipend for their public service* VIP ROLES: Community Members Neighbors from the communities with a desire to connect with other neighbors to strengthen their lives and that of the neighborhood. They attend VIP Shulés and have access to a g'hood Map of their community and exchange messages through the network to either find available help or offer help when needed. Information Handlers Volunteers from the community covered by the VIP network. Closely monitoring information exchanged in the VIP platforms, they help to filter and verify information with the help of other VIP Members. Information Handlers take information shared at the Shulé or via SMS to broadcast live on the g'hood map. Trusted Advisors* are local neighbors with a longstanding reputation in their community. They respond to community requests for support and work as a bridge between information handlers and community members to offer and request information from Information Handlers, Community Members, and Community Managers. Community Managers* are higher level coordinators of support and information exchange in the target community. They support all of VIP members, including Information Handlers and Trusted Advisors ensuring that neighbors are effectively receiving the help they need.




Is my community a VIP Community?


We recently launched the VIP network and currently our network covers three zipcodes in West Philadelphia; 19131, 19139 and 19143. To request VIP coverage for your neighborhood/zipcode, get in touch with us at people@ghood.net




Is there a fee for VIP Membership?


As a result of the Lenfest Community Information Fund, we offer VIP services at no cost to community members.




Do I have to build the VIP Network myself?


Community members will receive support and training from the ghood network on how to use VIP tools. Organic networks already exist within communities. Neighbors, family and friends naturally look out for one another and share help when needed. The VIP Network offers additional tools to enhance and better coordinate these networks in one place (VIP Membership Portal), allowing the help offered and requested to have greater reach.





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VIP Network Coverage

The network is now serving

West Philadelphia

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